Last updated: June 18, 2026
Order processing
Most orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). During busy periods or promotions, processing may take a little longer; we'll keep you posted if so.
Shipping methods & rates
- Standard shipping within the United States: Shipping rates are calculated automatically at checkout based on weight, dimensions, and destination. Orders over $199 qualify for free standard shipping within the contiguous United States..
- Estimated delivery: typically 3–7 business days after your order ships.
- Exact options and costs are shown at checkout based on your address.
Tracking
Once your order ships, we'll email you a tracking number so you can follow it to your door. Please allow up to 24–48 hours for tracking to begin updating.
Shipping addresses
Please double-check your shipping address at checkout. We're not able to reroute packages once they've shipped, and we aren't responsible for orders sent to an incorrectly entered address. If a package is returned to us as undeliverable, we'll contact you to arrange reshipment (additional shipping may apply).
International shipping
We currently ship within the United States only. International shipping is not available at this time. We plan to expand to select international destinations in the future.
Lost, delayed, or damaged packages
If your tracking shows delivered but you can't find your package, please check with neighbors and your local carrier first. If an order arrives damaged, contact us within 7 days of delivery with photos and we'll make it right. See our Refund & Returns Policy for details.
Questions
Need help with shipping or tracking? Email support@libertyexchangesolutions.com or use our Contact page.